This following document sets forth the Privacy Policy for the VIP Dog Club website, www.vipdogclub.com.au.

VIP Dog Club is committed to providing you with the best possible customer service experience. VIP Dog Club is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future VIP Dog Club customer support features you are required to submit personally identifiable information.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries or processing transactions. Those companies will be permitted to obtain only the personal information they need to deliver the service. VIP Dog Club takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

VIP Dog Club reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. VIP Dog Club reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

VIP Dog Club welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: 0420 381 671
info@vipdogclub.com.au

TestimonialsWhat Our Customers Say

I’ve used both the daycare and boarding options and I cannot fault the process. The online portal is so easy to use and makes it easy to keep track. I also really liked the assessment process to ensure that Ernie would get along with the other dogs at the club. Knowing that other dogs have taken the same steps is very reassuring. You never really know how dogs can be with others!

Shelby Moses

Claudia is amazing. The communication is outstanding with lots of pics sent throughout the day to keep you up to date. Oscar has the best time and it is so good to see him socialise with others in a safe environment. We are so happy we have joined the VIP Dog Club Family

Camila Ficker

My two Dachshund absolutely love their day at daycare, Claudia and Arthur are the most beautiful people that love and care for all the dogs, would only trust them with my fur babies

Dee Taylor

Get in Touch

Call 0420 381 671 or fill out the form below and we will get back to you as soon as possible.